19 Secrets Hotel Staffers Wish You Knew

You're about to become a master vactioner.

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interviewed hotel experts to get them to spill their insider tips.

From:

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Do Not Use the 1-800 Reservations Number

If you call this s number, you will likely be directed to a central office which will stick to set rates. If you can, call the hotel you'll be staying in directly so you'll have a better chance of negotiating room prices.

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Hotels Pay Up to a 30% Comission to Online Booking Sites

Call the hotel directly and ask for 20% less than the online booking price, both you and the hotel win.

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Independent Hotels Have More Bargaining Power

If a hotel is independently owned they are much more likely to give you a discount. Some chain hotels are firm on their prices and will not budge when asked for a cheaper rate.

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Check-In Times Are Set for a Reason

If your check in time is 2 PM. and you show up at 11 AM, don't expect your room to be ready. The hotel desk worker cannot speed up the housekeeper's cleaning process, so don't get flustered if you're early.

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Don't Ask For an Upgrade When Other Guests Are Within Earshot

You're more likely to get an upgrade if you are not surrounded by other guests waiting to check-in. If you want a more spacious room, request a corner room.

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The Concierge Might Be Looking Out For Themselves

Sometimes the concierge will get kickbacks for sending guests to specific restaurants. Instead, ask the hotel desk clerk where they would suggest eating and you might get a better recommendation.

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Sometimes We Lie About Repairs

We might tell you the elevator will be fixed soon, but really it might not be fixed until Monday so we can avoid the repairman's weekend rates.

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Don't Call Between 9 AM And 1 PM With Special Requests

This is the busiest time at the front desk for guests checking in or out, and we will just want to get you off the phone as quickly as possible.

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Yes, Take the Soap!

The soap, shampoo, and lotion all have our logos on them, so feel free to take them. It's when guests decide to take pillows, bedspreads, and irons that we'll start charging your credit card.

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Hotels Are Not Soundproof

Even the best hotel is not completely soundproof. Keep noise to a minimum so we don't have to send the security guard to your door when someone complains.

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Ask For Your Wi-Fi Charges to Be Removed At Check Out

It's easier for us to remove Wi-Fi charges when you're checking out, rather than agree to waive them in advance when you are checking in.

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We Actually Are Happy to Help You

If you have any questions, feel free to ask, we'll be happy to help you, even if it is telling callers that you're not registered at the hotel or helping you park your car somewhere it can't be seen from the interstate.

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Request Clean Linens When You Check In

Although the sheets are washed every day, the blankets may only get washed once a week, and the bedspreads are washed even less than that.

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Almost Everything Is Negotiable

If we offer a hot breakfast buffet in addition to the free continental breakfast, ask if you can get the hot breakfast with your room. Most likely we will not tell you no.

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If You Travel Frequently, Try to Use the Same Hotel

Use the same hotel and get to know the staff if possible. They will remember you as a regular and be more likely to offer you upgrades or discounts.

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Never Use the Long Distance Service

Do not use the long distance service offered on phones in your room. It will cost upwards of $10 for a five minute call.

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We Can't Guarantee the King Bed You've Requested

You should call the hotel a few days before, and on the day of to follow up with your request for a king bed. If you get to the hotel and they do not have one available, you may be comped for a breakfast or suite upgrade to make up for it.


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Don't Act Like You Own the Hotel

We will do our best to upgrade you if we've got the space, but we'll be much less likely to do it if you come in with an attitude.

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Don't Forget to Tip The Housekeeper

The housekeepers are typically paid minimum wage with the expectation of being tipped. Make sure that you leave a nice tip and they will be happier to clean up after you.

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